A better way tomaintain your chain
One place for your stores, ops and maintenance teams to communicate, track maintenance, manage costs and deliver a better customer experience
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Pinyon (Hi Noon Hospitality) · OpenWrench customer
Trusted by top brands across the U.S. and Canada
Stay on top of every maintenance issue
Your team will have one place to report, track and talk about all the repairs needed at their locations, with automatic reminders to ensure they never drop the ball on a critical issue.
Communicate seamlessly with your location staff, ops team and vendors
Real-time group messaging makes it easier for your operations team, store staff and technicians to stay on the same page.
Schedule site inspections and recurring maintenance with ease
Your locations are an extension of your brand. We allow you to create and assign custom survey and maintenance task lists so that your brand standards are always maintained.
“OpenWrench does exactly what it promises, and our staff and vendors actually enjoy using it. Quotes are vetted more thoroughly, and invoices are reviewed beyond just the GM. The investment was minimal, but the return has been priceless — both in the platform and the OpenWrench team.”
Vence Ryan
Facility Manager
Northland Properties
“As you can see, this is a very simple system to use. I'm hoping this makes everyone's lives easier at the store level and at our level, keeping track of all the issues. Everyone gets updates in a timely manner. We're not having to go back and forth with phone calls, texts, and emails.”
Tom Kaczmarczyk
Club Champion
“Our guys are really excited to continue doing asset cycle counts in our existing locations because it was so simple. I think we logged close to 300 assets in less than four hours. We definitely cut the time in half.”
Gabe Castro
Chuze Fitness
Everything you need to deliver a great in-store experience
From getting a plumber on site to fix a leaky toilet to tracking the warranty status of your HVAC unit, we've got the features your team needs.
Issue Tracking
Report and track facilities and IT problems at every locations from your phone or computer.
Planned Maintenance
Automatically create, dispatch and track work orders for recurring maintenance.
Asset Management
Build a comprehensive database of all your important equipment with warranty status.
Site Inspections
Create and assign custom walkthrough checklists to members of your staff or third party vendors.
Real-time Messaging
Chat with location staff, service providers and other teammates. Share photos and video from any device.
Vendor Management
Build your preferred list of high quality service providers for each location and track their performance.
Proposals
Get multiple quotes for larger projects and route proposals for internal approval.
Invoicing
Give your vendors an easy way to bill for their work and help AP pay them quickly.
Analytics
Analyze your invoice and work order data to find ways to reduce cost and improve service
We’re here to help
Give your team the tools they need to deliver a better customer experience. Your buildings and your customers will thank you!